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Thank you for shopping with Cinnamon Collection. We take pride in delivering premium hair with intention, care, and consistency. Product Availability: All items not listed under Ready to Ship are pre-order. Our premium Brazilian bundles and HD lace pieces are sourced carefully to maintain quality and longevity. Processing & Shipping: Please allow 1–3 business days for payment processing. Pre-order items ship within 7–14 business days after processing. Business days exclude weekends and holidays. Shipping timelines are estimates. Once your order has shipped, Cinnamon Collection is not responsible for carrier delays or incorrect shipping details provided at checkout. Sales Policy: All sales are final due to the hygienic nature of hair products. Refunds or exchanges are only considered if an error was made on our end. Any issues must be reported within 7–14 days of delivery, and items must remain unused and in original condition. Fraud Prevention: To protect both our clients and our brand, order verification is required. After purchase, customers must complete a brief verification form. Orders will not be processed until verification is approved. Contact Us 📞 502-606-2599 📧 thecinnamoncollection@gmail.com